Grievance Redressal

Grievance Redressal

At Royal Value Card Pvt. Ltd, we faith in providing the best of services to our customers and business associate partners. We provide easy access to information, products and services, as well as the means to get their grievances redressed.

Resolving your problem helps us review our processes and take necessary steps to prevent recurrence. We aim to respond to your complaint with efficiency, courtesy and fairness.

In case you are dissatisfied with any of our services, please feel free to contact us -

Customer Care Centre: 180030006660, Monday to Friday between 10AM to 5PM

You can also email us at contact@royalclubindia.com

or

Contact the Customer Service Executive at Royal Value Card office.

or

Write to Branch office:

Royal Value Card Pvt. Ltd

WZ-112, Meenakshi Garden,

Tilak Nagar,

New Delhi – 110018

If your complaint is unresolved for more than 15 days –

Please contact our Compliance officer, who is also the Local Grievance Redressal Officer at branch

If you are unhappy with the solution offered -

Write to Compliance Head – Head of Compliance at compliance@ royalclubindia.com or at the address mentioned above

DEAL OF THE MONTH:

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CLIENT TESTMONIALS:

  • In the resort with all other guests, you feel like one big family.
    Biplob Chakraborty
  • Thank you for the arrangement of my tour package. As it was great expirence with you people, we had a blast in this tour.
    Praveen
  • We indulged in all the sports activities like archery, water polo, aqua gym, singing sessions and underwater walk. Thanks Royal Club for making our vacation memorable.
    Rajesh